1. What kind of clients do you work with?

I typically support women between the ages of 20-40. I also support neurodivergent folks and highly sensitive people!

2. What issues do you specialize in?

I work primarily with women navigating the complexities of early adulthood. This might look like struggling with self-esteem and worth, relationship challenges (romantic or platonic), life transitions, emotional overwhelm, or exploring your sense of identity.

3. What's your approach to therapy?

Warm, collaborative, and real. I don’t believe in being a blank slate. I’ll show up as a human in the room with you. While I draw from evidence-based frameworks (like psychodynamic therapy, CBT. ACT, and mindfulness), our work will always be personalized to what you need.

4. What does a typical session look like?

Every session is different depending on what you bring in, but you can expect a mix of deep exploration, practical tools, and gentle accountability. We’ll go at your pace. No pressure, no rush.

5. Do you offer virtual or in-person sessions?

I currently offer secure video sessions to residents of Ontario and British Columbia, Canada.

6. What are your rates? Do you offer sliding scale?

My standard rate is $160 per session. I reserve a limited number of sliding scale spots based on financial need. Feel free to reach out if this applies to you.

7. How do I get started?

You can fill out the contact form or email me directly at tessa@shinementalhealth.co. I offer a free 15-minute consultation call to see if we’re a good fit. No need to prepare for the call!

8. What’s your cancellation policy?

I ask for at least 24 hours’ notice to cancel or reschedule a session. Late cancellations or no-shows will be charged the full session fee due to practice policy.

9. Are you LGBTQIA+ affirming?

Absolutely. My practice is inclusive, sex-positive, body-neutral, and affirming of all identities and relationship structures (e.g. gender diverse, queer, ENM, etc.)

10. Do I need to know what I want to talk about before starting therapy?

Not at all. You don’t need to have it all figured out. That’s what therapy is for. We’ll explore together.

11. Are your services covered under insurance?

Yes, usually! Be sure to check your coverage plan for ‘psychotherapy’ or ‘counselling’. I will provide you with a receipt at the end of every session for you to submit to your insurance provider for reimbursement.

12. Are there taxes on psychotherapy serives?

Nope! As of June 20, 2024, most psychotherapy and counseling services provided by licensed professionals are tax-free in Canada. Including mine!