FAQs

  • What kind of clients do you work with?

    I typically support women+ between the ages of 20-40, also known as “quaterlifers”. I also support neurodivergent folks and highly sensitive people!

  • What issues do you specialize in?

    I often work with those struggling with anxiety, self-esteem and worth, relationship challenges (romantic or platonic), life transitions, emotional overwhelm, perfectionism, people-pleasing, identity and value confusion, etc!

  • What's your approach to therapy?

    Warm, collaborative, and real. I don’t believe in being a blank slate. I’ll show up as a human in the room with you. While I draw from evidence-based frameworks, our work will always be personalized to what you need.

  • Is there a difference between psychotherapy and counselling?

    No, there is not! A counselling session is the same as a psychotherapy session - the only thing to look out for is what your insurance covers. Psychotherapy is not yet regulated in all Canadian provinces, so the term “counselling” is often used instead.

  • Are your services covered under insurance?

    Yes, usually! Be sure to check your coverage plan for ‘psychotherapy’ or ‘counselling’. I will provide you with a receipt at the end of every session for you to submit to your insurance provider for reimbursement.

  • What does a typical session look like?

    Every session is different depending on what you bring in, but you can expect a mix of deep exploration, practical tools, and gentle accountability. We’ll go at your pace. No pressure, no rush.

  • Do you offer virtual or in-person sessions?

    I currently offer secure video sessions to individuals across Canada. The majority of my clients are located in Ontario and British Columbia.

  • What are your rates? Do you offer sliding scale?

    My standard rate is $160 per session. I reserve a limited number of sliding scale spots based on financial need. Feel free to reach out if this applies to you.

  • What’s your cancellation policy?

    I ask for at least 24 hours’ notice to cancel or reschedule a session. Late cancellations or no-shows will be charged the full session fee due to practice policy.

  • Are you LGBTQIA+ affirming?

    Absolutely. My practice is inclusive, sex-positive, body-neutral, and affirming of all identities and relationship structures (e.g. gender diverse, queer, ENM, etc.)

  • Do I need to know what I want to talk about before starting therapy?

    Not at all. You don’t need to have it all figured out. That’s what therapy is for. We’ll explore together.

  • Are there taxes on psychotherapy serives?

    Nope! As of June 20, 2024, most psychotherapy and counseling services provided by licensed professionals are tax-free in Canada. Including mine.

  • How do I get started?

    You can fill out the contact form or email me directly at connect@therapywithtess.ca. I offer a free 15-minute consultation call to see if we’re a good fit. Here’s the booking link. No need to prepare for the call!